Ultra Responds to Fans Regarding 2014 UMF Early Bird Ticket Fiasco

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Last week, EDM fans were NOT happy with the struggle to purchase those 2014 Ultra Music Festival early bird tickets, and the subsequent server issues and ticket hike that followed. They took to Twitter and Facebook to voice their opinion, and Ultra took the time out today to drop a response to the entire ordeal. To sum it up, Ultra says that they hadn’t raised ticket prices in the last two years, and that with the plans they had for 2014′s UMF, a raise in prices was necessary. They did speak on setting up a ”Fan Experience Committee” that will allow the general public to weigh in on how future UMFs go down. And, if all else fails, they’ll be livestreaming! Check out the full text of their statement:

In the first week of being on sale, ULTRA MUSIC FESTIVAL 2014 is on pace to sell out faster than ever before.

While many have taken advantage of the opportunity to purchase tickets while they are still available, we understand that our 3rd tier ticket price may be out of reach for some of our fans.

After not raising ticket prices the previous two years, and to ensure the premium quality and evolution of Ultra’s ground breaking stage productions & artist line ups, while continuing to meet the ever increasing financial demands of city related expenses associated with producing this massive festival in the heart of an urban metropolis, this price increase was unfortunately necessary.

The current cost of a General Admission ticket to Ultra Music Festival 2014 breaks down to $133 per day over the three day weekend ($166 including tax and service fees). We refuse to cut corners and provide our fans with anything less than the absolute best experience possible. The line up currently being assembled, and the level of production being planned for March 2014, will exceed expectations and continue delivering unparalleled value to our fans.

For everyone attending ULTRA MUSIC FESTIVAL XVI in Miami, expect to see improvements across a variety of areas to ensure that each attendee receives the premium experience that they have come to expect when they walk through our gates. There will be many exciting new developments announced as the festival approaches so be sure to stay connected.

To ensure that our attendees always have a voice, and after analyzing our recent fan survey, we are establishing a “Fan Experience Committee” comprised of Ultra team members, artists, and fans. We will be reserving spots on this committee for applicants from the general public so that our attendees have a say in how Ultra Music Festival happens. Applications will be announced when they are available.

For our fans that will not be able to experience Ultra Music Festival in person, we invite you to watch the ULTRA LIVE festival global live stream (in HD) for FREE.

In addition, for those fans in Europe on a strict budget, we invite you to join us at ULTRA EUROPE July 12/13/14 on the coast of Croatia in Split and the Island of Hvar. This is considered by many to be one of the most beautiful locations in the world. Tickets for this festival are currently priced at €75 for two days (approx. $96 USD). Tickets are still available on www.UltraEurope.com

We thank all of our loyal fans for their continued support. We look forward to sharing the Ultra Music Festival 2014 experience with you either in person or online.

Ultra Music Festival

  • Tony

    Right now, EDM is riding VERY high. But I’ve said it before and I will say it again that the greed ALL AROUND by these promoters (not just singling out UMF) is going to kill this thing. I’ve had a bad experience at another festival while dealing with VIP tickets and to that, I swore that I would NEVER go to another festival again.

    Which makes it sad because I have been fighting these past 20 years for all of dance music in terms of that respect. Definitely let me know about this committee. Because even though I won’t attend these events I certainly would want to give my input to make it a fun and positive experience for everyone that does attend as well as helping to avoid someone getting “gypped”

    TONY SANTIAGO,
    New York Dance Music Coalition

  • Shazam

    what improvement the improvement of raising the price that all they did its going to be the same thing like last year music that all what the fans what to hear and have a good time paying almost $600 good luck with that cause i not going anymore let the others be sucked dry from there wallets and why sell 3day tickets why not sell single tickets